Once your order is on its way, you'll receive a shipping notification via email. But if you're having trouble tracking your order, don't hesitate to drop us a line via email at info@thephoebejon.com. We only ship on business days, so orders placed on Friday after 12:30pm Eastern time or over the weekend will ship out on Monday morning.
LOST PACKAGES
Unfortunately, we are not responsible for packages that may become lost in transit. Locating the package is the recipient's responsibility. We will, however, do everything in our power to assist you.
We ask that you select a secure delivery address, and preferably one where someone is able to receive your package directly.